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HomeMy WebLinkAbout11-16-2017 Comprehensive Community Services Minutes1 Eau Claire County/Saint Croix County Comprehensive Community Services (CCS) Regional QI Meeting Minutes November 16th, 2017 11:00am-12:30pm - Dunn County Room 101 Present: Bill Stein, Adam Delikowski, Aaron Long, Kathy Huston, Alan McCutcheon, David Huber, Eric Olson, Maria Brown Excused: Julie Johnson, Jody Gohr, Toni Simonson Call to Order Alan called the meeting to order at 11:14AM Roll Call All present were noted. Approval of Agenda Aaron made a motion to approve the agenda. Second by David. The motion carried unanimously. Approval of Minutes Bill made a motion to approve the minutes. Second by David. Kathy absented, as not present at last meeting. Public Comment Public comment offered three times, no public present. Business Items 1. Report on administration of participant surveys Bill spoke to Nora Bates, Certified Peer Specialist with Center for Independent Living, to date she has completed 11 Eau Claire County surveys, all by phone, she has about 30 more Participants to contact, if unable to make phone contact, she is sending the survey by mail. Aaron mentioned he was told Center for Independent Living has completed the Saint Croix County surveys. Kathy advised she has not had an update from Center for Independent Living yet. Adam advised there is not an update for “Plan B” for survey administration yet. 2. Report on administration of provider surveys Adam advised he closed the Provider survey last week, and has now compiled the results into a Power Point. Adam will present this to the Administration group next Monday. There were 27 responses out of 56 invitations, a 48.2% response rate. See attached Power Point. Bill asks Kathy if Saint Croix County is authorizing a separate travel note and a separate Progress note. Kathy advised they combine their notes into one, but highlight the travel time. Alan asks if Eau Claire County has a portal, or if Eau Claire County can tap into the Saint Croix County Portal. Adam will add this survey feedback to the Administration meeting agenda. Adam suggests this committee make a formal written recommendation to the Coordinating Committees to look into sharing a portal. Bill advised Eau Claire County Authorizations expire after 3 months, per fiscal requirement. Provider response for Eau Claire County suggests longer time frames for Authorizations, i.e. 6 months vs. 3 months. Adam presented the survey numbers on primary contact person for each County; Kathy advised Saint Croix County has been aware this has been an issue, as there had been too many contact people, although they have taken steps to correct this. Adam advised the rate setting tool was a point of frustration for many providers. Adam advised overall Providers are comfortable with the Saint Croix County portal. Adam advised there is an opportunity within both counties to record, publicize, and offer more training. Adam advised there is room for growth within each county in regards to teaming. Kathy advised Saint Croix County will be holding a Provider networking event in December. 2 Adam advised the average timeliness on Provider payment is 2 months. Overall, 89% of providers think the Recovery plans are detailed enough to provide CCS services. Overall Providers rate both counties 4.5/5. 3. Discuss possible action plan for remainder of 2017 and for 2018 a) Future planning for required surveys Alan suggested clarifying point people for each county and portal recommendation could be things this committee works on in the future. Kathy mentioned both county plans require this committee take on one QI project per year. Eric suggests having the results from both the Provider survey and the Participant/Service Recipient surveys to determine the required project. Adam suggested both counties seem very compliance oriented and would like to see this committee focus more on the values of the program to the Participants/Service Recipient’s needs. Bill questioned if there is anything this committee could work on that would focus on our shared services. Adam suggests this committee could work to recommend a Regional coordinating committee. b) Any other topics Adam will reserve rooms at Dunn Co. for 2018 meetings. Request for Future Agenda Items Adam will work on compiling Participant/Provider survey data. Send all agenda item requests to Adam. Announcements & Correspondence a. HOP Facilitator Training-December 6th, 9:30AM-3PM, SCC Services Center b. Mental Health 1st Aid training at St. Joseph’s Hospital in Chippewa Falls December 12 8:30AM- 4:30PM c. Prevent Suicide conference looking for Persons with lived experience, reply to http://www.preventsuicidewi.org/lived-experience-2018 Contact Adam or Maria for details. Bill made a motion to adjourn at 12:33pm. Second by Kathy. The motion carried unanimously. Date of Next Meeting 1. January 18th 2018, 11AM, Room TBD Recorded by: Maria Brown