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HomeMy WebLinkAboutResolution 1989 (36) , * T 4 RESOLUTION REGARDING COUNTY -WIDE ENHANCED 9 -1 -1 Resolution # 3 (89) WHEREAS, St. Croix County began implementing the Emergency Telephone Number 9 -1 -1 (nine - one -one) in 1980; and WHEREAS, St. Croix County now has 9 -1 -1 available in most areas of the County; and WHEREAS, these emergency calls are answered at the Emergency Communications Center by trained tele communicators on one of seventeen (17) incoming emergency 9 -1 -1 lines; and WHEREAS, it is currently impossible to determine the origin of these calls, often times making it difficult to respond emergency assistance to the general public; and WHEREAS. in order to improve public- safety response and better serve the public it is the desire of the St. Croix County Board of Supervisors and the St. Croix County User Board, the governing committee of the Emergency Communications Center, to enhance 9 -1 -1 county -wide by providing Automatic Number Identification and Automatic Location Identification of incoming 9 -1 -1 emergency calls, features which will allow the tele - communicator to determine the exact telephone number and location of the caller; and WHEREAS, it is the further desire of the St. Croix County Board of Supervisors to provide 9 -1 -1 to all areas of St. Croix County, including those not now served; and WIIEREAS, the Wisconsin Legislature in 1987 passed legislation that provides for 9 -1 -1 funding through the various telephone entities; and WHEREAS, this legislation allows for the actual costs of 9 -1 -1 to be placed on the monthly telephone statements of all users, incorporating the costs to install over the first 36 months of operation. NOW THEREFORE, BE IT RESOLVED by the St. Croix County Board of Supervisors, meeting in regular session, that St. Croix County, by its Board Chairman and County Clerk, is authorized to issue required documents whereby St. Croix County agrees to release, indemnify, defend and hold harmless the Wisconsin Public Service Commission and the State of Wisconsin for any injuries or damages arising out of the Enhanced 9 -1 -1 system in a form substantially the same as that set forth in Exhibit "1" which is incorporated herein, BE IT FURTHER RESOLVED by the St. Croix County Board of Supervisors that St. Croix County will provide for the receiving of emergency calls from tele- communication devices (TDD) used by the hearing impaired. BE IT FURTHER RESOLVED by the St. Croix County Board of Supervisors that St. Croix County adopts an Enhanced 9 -1 -1 plan for its system which is attached hereto as Exhibit "2." •44- Resolution No. (89) Page 2 BE IT FURTHER RESOLVED by the St. Croix County Board of Supervisors that St. Croix County authorizes the levy of a charge on all service users in St. Croix County to finance the cost related to the establishment of the Enhanced 9-1 -1 system includi non and recurring charges in St. Croix County with the charge to be determ ned pursuantt,o the procedure set forth in Wisc_onsa sg2, Sec. 146.70(3). BE IT FURTHER RESOLVED by the St. Croix County Board of Supervisors that St. Croix County is authorized to enter into a contract with Wisconsin Bell, Inc., and any other appropriate independent telephone company(s) in or out of St. Croix County for the installation and maintenance of an Enhanced 9 -1 -1 network system. BE IT FURTHER RESOLVED by the St, Croix County Board of Supervisors that the county -wide enhanced 9-1 -1 plan and telephone rate schedule is approved, submitted to the Wisconsin Public Service Commissio for their pprovaly directs that same be BE IT FURTHER RESOLVED by the St. Croix County Board of Supervisors that this Resolution supersedes Resolution # _111181. n Dated this day of ST. CROIX COUNTY USER BOARD Affirmative Negative / 1/ 4 • ST. CROIX COUNTY • EXHIBIT "I" St. Croix County hereby agrees to release, defend and hold harmless the Wisconsin Public Service Commission and the State of Wisconsin from any and all loss, claims, demands, suits or other action for (i) any personal injury to or death of any person or persos, (ii) any damage or destruction of property, or (iii) any infringmen or invasion of the right to privac of any person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of Enhanced 9 -1 -1 service, its features and the equipment associated therewith, or by any service or information furnished by Wisconsin Bell, or any local carrier in connection therewith to the extent that any such loss, claim, a uiit o her e shall be grounded on the negligent or wrongful acts of the County, any participating public agency, or any employee or agent thereof. ST. CROIX COUNTY EXHIBIT '2 PLANNING REPORT FOR ST. CROIX COUNTY'S ENHANCED 9 -1 -1 EMERGENCY TELEPHONE SYSTEM Prepared for the St. Croix County Board of Supervisors as an attachment to Resolution No. (89) Prepared by: St. Croix County Emergency Communications Center Stephen J. T'Kach, Director ST. CROIX COUNTY ENHANCED 9 -1 -1 EMERGENCY TELEPHONE SYSTEM PLAN /OPERATION 1 INTRODUCTION In 1982, the St, Croix County User Board, which oversees the operation of the Emergency Communications Center (ECC), studied enhanced 9-1-1 but determined that it was not economically feasible. In calendar year 1986, the User Board again reviewed enhanced 9 -1 -1 systems and at its direction the ECC staff and director, Stephen J. 9 to begin the process of designing and developing such a 7, the were of Wisconsin passed n stem for passed legislation which allowed a billback funding enhanced 9 -1 -1. This system system. In 1987, the State of Wisconsin would shift part of the operating casts of 9-1-1 phone statements, systems to the telephone users on their monthly Over the course of the past two years, the ECC has brought together all eight county telephone providers and developed a plan for an enhanced 9 -1 -1 system. Just signatures were affixed to telephone company agreements and forwarded r to Wisconsin n Bell, na the enhanced 9 -1 -1 service provider. Enhanced 9 -1 -1 implementation is anticipated in spring of 1990. II. BACKGROUND St. Croix County is located in western Wisconsin on the St. Croix River and is surrounded by the State of Minnesota on the west, Polk County on the north, Pierce County on the south, and Dunn County on the east. Within its 736 square miles are 4 cities (including River Falls which is split between St. Croix and Pierce County), 9 villages, and 21 townships. The January 1, 1989, estimate for population is approximately 50,000 and St. Croix County ranks among the top 3 growth counties in the state. In fact, it is forecast that the county will nearly double its population within 20 years at the current growth rate. The county is part of the 10- county Minneapolis /St. Paul (Minnesota) metropolitan area which has a population in excess of 2.23 million . The Emergency Communications Center was designed in the mid- 1970's to solve common communication and dispatch problems within the St. Croix Count began operations in March of 1979 and has since become the only SAP (Publ c Answering Point) in the county, serving the sheriff's department, fourteen police departments, thirteen fire departments, ten ambulance services, six first responder/ rescue units, and several other county and municipal agencies. In 1988, it handled over 150,000 calls and dispatched 15,785 public - safety requests. III. SERVICE AREA It is the intent of St. Croix County to include every citizen within its boundaries in the E -9 -1 -1 system. The service area in St, Croix County is covered by eight telephone companies: Amery Telephone Company, Baldwin Telcom, GTE North, Solon Springs Telephone Company, Somerset Telephone Company, St. Croix Telephone Company, West Wisconsin Telephone Co-op, and Wisconsin Bell, The exchanges and the companies that serve St, Croix County are as follows: err Telephone omna y Deer Park Exchange 269 (Partial coverage in Polk County) Baldwin Tele hone Com a Baldwin Exchange 684 Woodville Exchange 698 GTE North Glenwood City Exchange 265 (Partial coverage in Dunn County) Solon SorinQSTeleahone Comoanv Hammond Exchange 796 Somerset Tele hone Company Somerset Exchange 247 St.. Croix Telephone Ca any New Richmond Exchange 243, 246 Star Prairie 248 (Partial coverage in Polk County) West Wisconsin Telephone Coon Spring Lake 772 (Partial coverage in Dunn County) Wisconsin Bel! nc Hudson Exchange 386 River Falls Exchange 425 (Partial coverage in Pierce County) Houlton Exchange 549 Roberts Exchange 749 IV. PUBLIC SAFETY ANSWERING POINT Since St. Croix County utilizes only one Public Safety Answering Point (PSAP), all calls are directed to, received, and dispatched from that location. The St. Croix County PSAP is located at 911 Fourth Street in the City of Hudson, Wisconsin, and is a 24- hour -a -day operation. received from NSP (Northern States Power) and is backed-up by Power is within the complex housing the PSAP. All calls received for services within St. Croix Count y are directly dispatched by either radio, pagers, or telephone. Any emegency emergency generator from outside of the county is handled by the on -duty emergency tele communicator who takes petals r all relevant information and forwards to the a 8 ncy call received done by either radio, telephone or teletype (computer). esponding agency. This relay is V. RESPONDING AGENCIES St. Croix County is serviced by the following (primary) public safety agencies: Law jagiu St. Croix County Sheriff's Department Baldwin Police Department Glenwood City Police Department Hammond Police Department Hudson Police Department New Richmond Police Department North Hudson Police Department River Falls Police Department Roberts Police Department Somerset Police Department St. Joseph Township Police Department Star Prairie Police Department Troy Township Police Department Wilson Police Department Wisconsin Department of Natural Resources Wisconsin State Patrol Woodville Police Department Fire Deoartments Baldwin Fire Department Clear Lake Fire Department Deer Park Fire Department Glenwood City Fire Department Hammond Fire Department Hudson Fire Department New Richmond Fire Department River Falls Fire Department Roberts /Warren Fire Department Somerset Fire Department Spring Valley Fire Department St. Joseph Township Fire Department Woodville Fire Department Ambl l a nc es Amery Municipal Ambulance Service Baldwin Ambulance Service Clear Lake Ambulance Service Glenwood City Ambulance Service Lakeview EMS - Stillwater (MN) New Richmond EMS River Falls Ambulance Service Spring Valley Ambulance Service St, Croix EMS - City of Hudson Woodville Ambulance Service First Resonder /Rescue Units Deer Park First Responders Hammond First Responders Roberts Rescue Service Somerset First Responders St, Joseph Township First Responders Star Prairie First Responders VI. ADVANCED FEATURES The St, Croix County Enhanced 9 -1 -1 System will include such sophisticated fea tures as Automatic Number Identification (ANI) and Automatic Location Identification (ALI): Automatic Number Identification ANI : The ability to calling party's telephone number on a video display (CRT) at the PSAP without operator intervention. Automatic Location Identification ALI : Identifies the physical location (address) of the calling party on a video display (CRT) screen at the PSAP without operator intervention. VII. ALTERNATE EMERGENCY AN , NON -E . , t ENCY TE ' ; • it , _ ' S St. Croix County will maintain a seven -digit emergency telephone number, 15) 386-2345, for operator assisted calls or other emergency calls placed from outside of the 9-1-1 service area. In addition, this seven -digit number will be backed -up with a roll -over number, (715) 386- 2346, in case of a busy circuit on 386 -2345. Each municipality and their responding departments will be urged to maintain a seven -digit non - emergency telephone number for use by the general public. Eve to inform the public that 9 -1 -1 is intended for calls requiring Every attempt will n made ly an all non - emergency and administrative calls should be directed to directed espectiive seven-digit number. In addition, the St. Croix County ECC will maintain a minimum of three non - e mergency /administrative lines, of which at least one will be an unlisted, out -going call line.